Privacy Policy

We collect information you provide directly, including:

• Your name, phone number, and email address
• Your property address and project details
• Answers you give in our quote form (for example, patio size, timeline, and budget range)

We also automatically collect limited technical information such as your IP address, browser type, device information, pages viewed, and referring website. This is gathered through cookies and similar technologies.

• Prepare and send your patio estimate
• Schedule and confirm your on-site appointment
• Contact you about your request and our services
• Improve our website, marketing, and customer experience
• Comply with legal obligations and prevent fraud

Our website uses cookies and tracking tools to understand how visitors use the site and to measure the performance of our advertising. This includes the Meta (Facebook) Pixel, which helps us understand actions taken on our site and deliver relevant ads on Meta platforms. You can control cookies through your browser settings and manage ad preferences through your Meta account.

We do not sell your personal information. We share it only with trusted service providers who help us operate our business, including:

• GoHighLevel — our booking and customer-management platform, used to schedule appointments and manage your request.
• Meta Platforms — for advertising and conversion measurement, as described above.

We may also disclose information if required by law, to enforce our agreements, or to protect the rights, safety, and property of our customers or business.

We keep your information for as long as needed to provide your estimate, complete your project, and follow up on our services, and as required to meet legal, accounting, or reporting obligations. When information is no longer needed, we securely delete or anonymize it.

• Request access to the personal information we hold about you
• Ask us to correct or delete your information
• Opt out of marketing communications at any time
• Reply “STOP” to any text message to stop receiving SMS messages

To exercise any of these rights, contact us using the details below.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or your information, reach out to us:

• Silver Line Lawn Care LLC
• Chattanooga, TN and Hamilton County
• Email: silverlinechattanooga@gmail.com
• Phone: (423) 888-7132